Shipping & Digital Delivery Policy

1. Introduction

USLTV LIVE SERVICES provides live sports streaming, Pay-Per-View (PPV), event replays, digital video downloads, and physical merchandise through its online platform.

This policy explains how digital purchases are delivered and how physical product orders are processed and shipped.

2. Digital Products and PPV Delivery

All digital products are delivered electronically. No physical shipping is required. Upon successful payment confirmation:

• Live Streaming / PPV: Customers receive access to the purchased event through their registered USLTV account, subject to the scheduled broadcast time.
• Live + Replay: Customers receive access to the live broadcast and subsequent replay according to their purchased package.
• Replay Only: Customers can access recorded content when it becomes available.
• Digital Video Downloads: Download access is provided when the purchased file is ready, subject to the package's download limits and conditions.

Customers must log in to https://usltvlive.com using their registered accounts to access purchased digital content.

3. Digital Delivery Time

Eligible digital access is normally activated after successful payment verification.

Live broadcasts are accessible according to the scheduled event time. Replays and downloadable recordings become available after the necessary video processing or publication is completed.

Customers experiencing access difficulties may contact USLTV customer support.

4. Physical Product Shipping

For physical merchandise purchased through USLTV's online store or Marketplace:

• Orders are processed after successful payment confirmation and stock verification.
• Order processing and delivery times depend on the product, seller, destination and courier service.
• Available shipping destinations and charges are communicated through the product listing, checkout process or order confirmation.
• Estimated delivery dates are not guaranteed and may be affected by courier operations, public holidays, weather conditions or other circumstances.

Independent Marketplace sellers may be responsible for fulfilling and dispatching their respective orders.

5. Shipping Charges

Shipping charges, where applicable, depend on the delivery location, parcel weight, product type and selected delivery service.

Any applicable shipping fees will be communicated to customers before order completion.

Digital PPV, streaming and replay purchases do not require physical shipping fees.

6. Order Tracking and Delivery Issues

Where tracking services are available, shipping information may be provided by the seller or courier.

Customers must ensure their delivery address and contact information are accurate.

For delayed, missing or undelivered orders, customers should contact USLTV customer support with their order details so the matter can be reviewed.

7. Damaged or Incorrect Products

Customers who receive damaged, incorrect or incomplete physical products should contact USLTV within seven (7) days of receiving the order.

Customers should provide their order number, description of the issue and supporting photographs where applicable.

Requests will be reviewed according to our Refund Policy and applicable consumer protection laws.

8. Refunds and Returns

Refunds, returns and cancellations are handled according to the official USLTV Refund Policy.

Digital products and physical merchandise may have different refund eligibility conditions depending on product access, usage and the nature of the issue.

9. Customer Support

For shipping enquiries, digital delivery issues or order assistance, please contact:

USLTV LIVE SERVICES
Email: supersportlive000@gmail.com
WhatsApp: +60 11-7608 7870
Website: https://usltvlive.com

10. Policy Updates

USLTV LIVE SERVICES may update this Shipping & Digital Delivery Policy to reflect changes in operations, delivery services or applicable legal requirements.

Any changes will be published on our official website.